Earlier this week Capcom started responding to the numerous complaints they have been receiving through the Better Business Bureau over their Street Fighter X Tekken DLC shenanigans. Gaming Blend was nice enough to post some of the these responses that gamers had gotten, and they were troubling to say the least. The worst and most revealing part of their reply was the following:
“There is effectively no distinction between the DLC being “locked” behind the disc and available for unlocking at a later date, or being available through a full download at a later date, other than delivery mechanism.”
That statement alone pretty much sums up Capcom’s current attitude on the subject. The fact that they are okay with selling us completed content that’s already on the disc just shows their arrogance and the lack of respect they have for their customers. They may not see a distinction, but from the way they’re getting criticized all over the gaming sphere, it appears they’re the only ones. Capcom doesn’t seem to understand what DLC actually is apparently; the keyword is ‘downloadable.’
DLC is ideally content that is maybe planned, but that is worked on after a game has been released in order to give fans more content for their favorite games. It is also ideally made in response to how popular the game is and if fans actually want it. To be honest, I don’t have much of a problem when companies start working on extra content but aren’t able to finish it until after the game is released and they get the money necessary. But when you have what appears to be 30% of the original game’s content finished and locked on the disc, that’s not DLC, that’s robbery. We’re paying $60 for the game, yet you want us to pay another $20 just to unlock content that should already be included? Sorry Capcom, but no dice.
And the worst part of this whole mess is that this practice isn’t new, they did it with Resident Evil 5, Marvel vs Capcom 3, Asura’s Wrath and who knows how many other games. Yet gamers continue to support this by buying release after release. But I’m not going to place all of the blame on them, I completely understand how hard it is to resist the latest entry in your favorite series, even if the company behind it is run by greedy dicks. They have us by the balls folks, and they will continue to squeeze them dry until we eventually have the courage and commitment to just say “Enough!”
This current backlash at least shows me that all hope is not lost. Gamers are getting angry and they’re getting loud and I’m sure companies like Capcom aren’t liking all of this negative publicity. This has to continue if we want this practice to end. The whole idea of DLC was already on tricky footing, but now things have gone too far. And if Resident Evil 6 has on disc content, I will have no choice but to try to skip it on release and buy it later when its much cheaper. I am not going to pay $60 to get ripped off yet again and you shouldn’t either.