Polytron’s rather impressive indie game Fez, which was released as an Xbox Live Arcade exclusive, was met with very positive reception. However, the game had a few save file corruption bugs and game crash issues. Last month, a patch was released to fix said issues, but was quickly taken down because it actually made the corruption of saves even more likely.
Phil Fish of Polytron (pictured above) has explained on the team’s blog that a new and improved patch for the game would not be coming because it would simply cost too much to make new patches available on the Xbox 360. “We’re not going to patch the patch,” he explained, “because Microsoft would charge us tens of thousands of dollars to re-certify the game.”
He claimed that the corrupted save file bug only affects a very small percentage of players, most of which are at the end of the game. “It’s a shitty numbers game to be playing for sure, but as a small independent, paying so much money for patches makes no sense at all,” he said, “especially when you consider the alternative. Had Fez been released on Steam instead of XBLA, the game would have been fixed two weeks after release, at no cost to us. And if there was an issue with that patch, we could have fixed that right away too!”
He went on, saying, “We believe the current patch is safe for an overwhelming majority of players… To the less-than-1 percent who are getting screwed, we sincerely apologize. We know this hurts you the most, because you’re the ones who put the most times into the game.”
Fish also stated that Microsoft considered his currently flawed patch to be “good enough”, hence why they allowed for it to be re-released onto the store. “People often mistakenly believe that we got paid by Microsoft for being exclusive to their platform,” he said in closing. “Nothing could be further from the truth. We pay them.”